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{"id":5579,"date":"2024-11-11T16:00:23","date_gmt":"2024-11-11T15:00:23","guid":{"rendered":"https:\/\/ocadesburkina.org\/?p=5579"},"modified":"2024-11-13T11:30:56","modified_gmt":"2024-11-13T10:30:56","slug":"projet-protect-premiere-rencontre-du-comite-de-gestion-des-plaintes-et-feedbacks","status":"publish","type":"post","link":"https:\/\/ocadesburkina.org\/?p=5579","title":{"rendered":"Projet PROTECT : Premi\u00e8re rencontre du comit\u00e9 de gestion des plaintes et feedbacks"},"content":{"rendered":"

$\"\"$ <\/p>\n

A l\u2019entame de la rencontre, M. Gilbert KABORE, superviseur du projet, a pris la parole pour souhaiter la bienvenue aux participants et rappeler l\u2019importance des \u00e9changes transparents pour mieux identifier les attentes des communaut\u00e9s.<\/p>\n

No\u00ebl Bado, point focal pour le m\u00e9canisme de plaintes et feedbacks, a ensuite fait le point sur les retours recueillis depuis le d\u00e9but du projet. Au total, dix plaintes et feedbacks ont \u00e9t\u00e9 enregistr\u00e9s : deux plaintes de niveau 3, six feedbacks positifs et deux demandes d\u2019assistance. Les deux plaintes, li\u00e9es au choix des repr\u00e9sentants des villages, ont \u00e9t\u00e9 redirig\u00e9es vers la Direction Provinciale de l\u2019action humanitaire, en charge de la s\u00e9lection des leaders communautaires.<\/p>\n

Pour assurer un suivi r\u00e9gulier, il a \u00e9t\u00e9 d\u00e9cid\u00e9 que le comit\u00e9 se r\u00e9unira d\u00e9sormais de fa\u00e7on mensuelle. Chaque rencontre donnera lieu \u00e0 un rapport, soumis dans les 72 heures suivant la r\u00e9union. Un rapport trimestriel global sera \u00e9galement transmis au charg\u00e9 de projet, renfor\u00e7ant ainsi la coordination et la transparence du dispositif.<\/p>\n

$\"\"$ <\/p>\n

Cette premi\u00e8re rencontre du comit\u00e9 de gestion des plaintes et feedbacks du projet PROTECT montre la volont\u00e9 de toutes les parties prenantes d\u2019apporter un soutien adapt\u00e9 et efficace aux communaut\u00e9s vuln\u00e9rables. Par la mise en place de processus clairs et d\u2019outils adapt\u00e9s, le comit\u00e9 entend r\u00e9pondre de mani\u00e8re proactive aux besoins des populations affect\u00e9es.<\/p>\n

$\"\"$ <\/p>\n

BARRO\/OUEDRAOGO K. Emilie<\/strong><\/p>\n

Charg\u00e9e de Communication, Plaidoyer et Mobilisation des Ressources<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Le samedi 19 octobre 2024, le comit\u00e9 de gestion des plaintes et feedbacks du projet PROTECT s\u2019est r\u00e9uni pour la premi\u00e8re fois \u00e0 Nouna, dans la salle de r\u00e9union de l\u2019OCADES Caritas Burkina\/SED Nouna. Cr\u00e9er depuis le 14 ao\u00fbt 2024, cette rencontre visait entre autres \u00e0 faire le bilan des activit\u00e9s du comit\u00e9, identifier les …<\/p>\n","protected":false},"author":7,"featured_media":5580,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"jetpack_featured_media_url":"https:\/\/i2.wp.com\/ocadesburkina.org\/wp-content\/uploads\/2024\/11\/1-1.jpg?fit=1385%2C923&ssl=1","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/ocadesburkina.org\/index.php?rest_route=\/wp\/v2\/posts\/5579"}],"collection":[{"href":"https:\/\/ocadesburkina.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ocadesburkina.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ocadesburkina.org\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/ocadesburkina.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5579"}],"version-history":[{"count":2,"href":"https:\/\/ocadesburkina.org\/index.php?rest_route=\/wp\/v2\/posts\/5579\/revisions"}],"predecessor-version":[{"id":5583,"href":"https:\/\/ocadesburkina.org\/index.php?rest_route=\/wp\/v2\/posts\/5579\/revisions\/5583"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ocadesburkina.org\/index.php?rest_route=\/wp\/v2\/media\/5580"}],"wp:attachment":[{"href":"https:\/\/ocadesburkina.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ocadesburkina.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ocadesburkina.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}